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Patient Reference Group

What is a Patient Reference Group?

We recognise that many of you lead busy lives and don't have time for long questionnaires or time consuming meetings but often you would like to comment on how we run your local surgery. We are therefore developing a 'virtual group' and would like to encourage at least 100 patients of all ages to join so that you can give us your feedback every so often. We are really keen for this group to be representative of our patient population and so want young and old alike to join.

What will be involved?

We will ask you to sign up using the form opposite and give us your email address which we will keep securely on our database. We will then email you a couple of times a year to ask you a few questions - we will do our best to make this concise. Firstly, we may ask you what areas you feel we need to explore and gain feedback on. Then we will prepare some questions in the most popular areas to get some more detailed feedback. Once all the surveys have been completed we will let you know the findings and ask you how you feel we should address any problems that have been highlighted. We will send you a regular newsletter each time this is published too.

What if I don't have an email address?

Don't worry - fill out the form anyway and we will send everything by post.

I have a question you haven't answered here?

Use the contact us tab to ask your question and we will do our best to answer it.


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