IMPORTANT PATIENT NOTICE
Building a Strong Future
Building a strong future for our patients, our practice and our staff is extremely important to our partnership.
We are sure you will all have heard of the challenges currently being faced by the NHS in general and GP practices in particular. We accept we must develop and adapt in these changing times; our goal must be not only to maintain the quality of our care and services, but to improve it.
Over a period of many years we have established a close working relationship with Totton Health Centre. During this period, we have been extremely happy to find that we share a very similar approach to patient care and working within general practice.
In order to protect and develop the service we are able to offer our patients, the partners now feel the best way forward is to merge our two practices. To this end, we have commenced the necessary work involved with a view to a merger date of 1st October, 2018.
We would like to reassure you that we anticipate no changes to the doctors or staff and that you will be able to enjoy the continued high level of service you are used to receiving at both Totton Health Centre and Forest Gate Surgery.
We would emphasise that we will continue to operate from both surgery buildings.
Patients will remain registered at the same surgery.
Our vision is to continue to provide high quality medical care delivered by friendly, motivated teams.
Our decision is business-based to ensure we remain 100% resilient to whatever the future brings.
Understandably, you may have questions regarding our forthcoming partnership merger. We are happy to try and answer those questions; please direct them to the Practice Manager.
Please be aware the merger due diligence work is an ongoing process for the next few months; as matters progress we will – of course – keep you updated.
Forest Gate Surgery
Forest Gate Surgery patients are now able to book appointments at The Practice, Lymington New Forest Hospital both during the week and at weekends. Please see the leaflet below for more information.
If you have not had two doses of MMR Vaccine, just remember it is never too late to do so.
Please call us on 02380 663 839 to make an appointment today!
Interested in Healthy Walks - Want to become a Trainer?
If you would like to register or log on to our online appointment and prescription service then please use the Patient Access button below. Alternatively you can use the "Appointment" or "Prescription" tabs at the top of the page
Patient online access update
The surgery has improved the current online facility to enable patients to view their detailed coded data from their medical record.
Patient Access is now available as an app for your mobile device, so now you can access your local GP services on the move, as long as you have a connection to the internet.
What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
Friends and Family Test
We would like to know what you think of our services. We'd be really grateful if you could go to the 'Have Your Say' section on the website and complete our 2 question survey.
Please have a look around our website and do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it more useful for our patients. We will always respond to your comment/suggestion, providing that you have agreed that we may contact you. You could also consider joining our feedback group and take part in our annual surveys
(Site updated 06/08/2018)