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Patient Feedback


  • 'Helpful staff.  Can see the GP if needs be, good at over the phone requests'.


  • 'I have seen the Nurse every 3 weeks for the last ten years and have never been dissatisfied with any aspect of the Surgery service'.


  • 'I have never had to wait more than a day for an appointment.  The Reception team are always helpful and polite.  The doctors, nurses and whole staff team have always been very professional, and I feel I have always received great care from the Surgery as a whole.'


  • 'Have always been able to book an appointment when needed'.


  • 'I have always found everyone at the Surgery to be helpful and understanding.'


  • 'Can always get an appointment.  Excellent doctors.  Lovely Reception staff.  very nice surroundings.  An all-round 5* service - especially Dr McInnes and Dr Fowler!'


  • 'All the doctors and staff are always very helpful.  I hear of other surgeries in the area from friends that they find it hard to get an appointment but I have never experienced this with Forest Gate.'


  • 'Always accommodating, friendly staff, never had any issue that the staff could not deal with.'

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