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Contact Details

Address book Address

Forest Gate Surgery
1 Hazel Farm Rd
Totton
Southampton
SO40 8WU

Telephone Numbers Telephone Numbers

Telephone:
023 80 663839
Fax:
023 80 667090
Appointments & Home Visits
02380 663839 (Option 2)
Results
02380 663839 (after 10.30am)
Prescriptions:
023 80 663839 (after 10.30am)
Out of Hours:
111
Red buildingNHS Hampshire

Envelope and a pencil
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Noticeboard

Practice Nurse - NEW Position - Vacancy

We are looking for a Practice Nurse to work alongside the existing nursing team in our large, busy practice. Please see "Job Vacancies" section below if you are interested.

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The Met Office has issued a heatwave warning for the next few days. High temperatures can be dangerous, especially for people who may be particularly vulnerable such as older people, young children and those with serious illnesses. During this period please remember to drink lots of cool drinks, keep out of the sun between 11am to 3pm, apply sunscreen of at least SPF15 with UVA protection and wear light, loose-fitting cotton clothes and a hat. If you need medical help or advice, please call NHS 111.

Patient Access App is here!

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Complaints

If you have any complaints or concerns about the service that you have received from the doctors or staff working for this practice, please contact the practice manager.

A comments and complaints helpline is provided by NHS England on 0300 311 2233.

You can also contact the Health Service Ombudsman on 0345 015 4033 or write to them at

The Health Service Ombudsman

Millbank Tower

Millbank

London SW1P 4QP

If you would like support in making your complaint, NHS Advocacy is a free, confidential service which is totally independent of the NHS. The service is provided by your local authority.

Hoax E-mail from NICE – Important Blood Analysis Results

We have received notification from NICE regarding a particularly nasty spam e-mail that was sent out this morning. If any of our patients have received this e-mail then please do not open or download any attachments. Please see the links below for more information.

http://www.nice.org.uk/

http://www.bbc.co.uk/news/health-26565144#

 

Blood Tests

We would like to apologise for any delay in booking an appointment for a blood test.

We are experiencing a high number of requests for this type of appointment and unfortunately lower than usual staffing levels.

We will do our best to accommodate your requests as best we can. Thank you in advance for your understanding and cooperation at this time.

 

REPEAT PRESCRIPTIONS

If you order prescriptions from the surgery, please can we ask you to read our prescriptions page.

We do try to be as flexible as we can but misuse of the online service has promted us to issue a reminder about how items should be requested.

  Patient Feedback Group

Would you like to help shape the future of our services here at Forest Gate but don't have time to attend group meetings?
Then please

do let us know.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website